Frequently Asked Questions
Have questions about how our cooperative functions? Browse through our most common membership, loan, and financial tracking inquiries below.
Tufole Thrift Cooperative is a community savings and loan group that empowers its members by providing a secure platform for saving money and access to affordable loans, fostering financial growth and stability.
Becoming a member is straightforward! Please visit our office in Olympia Park, Lusaka, with a valid identification document (such as your National Registration Card or passport). Our team will guide you through the quick and easy membership registration process.
For regular loans, the interest rate is 10% monthly on the outstanding reducing balance. For investment loans, a flat interest rate of 20% applies upfront for the entire duration of the asset project cycle.
You have two convenient options for making your savings contributions or loan repayments: you can visit us directly at our central office, or make payments through our network of authorized mobile transaction agents. Full tracking instructions will be provided upon your membership activation.
For any technical support or account inquiries, please don't hesitate to reach out to our dedicated operations desk. You can call us directly at +260 962 227 741 or send an email to info@tufolethriftcoop.org.